211 Northeast Michigan serves as a comprehensive resource hub, offering free and confidential access to information and referrals for a wide range of services. These include emergency assistance, food and housing support, healthcare resources, mental health services, and employment opportunities. The organization operates a 24/7 helpline, connecting callers to local resources such as shelters, food banks, utility assistance, and crisis intervention services. Additionally, they offer support for disaster response and recovery, providing crucial connections to services during emergencies. 211 Northeast Michigan plays a vital role in helping residents access the right support at the right time, improving the well-being and stability of individuals and families in the community.